A vague pickup request is not a quote-ready lead
A vague pickup request can look like a real lead until someone tries to price it. "I have junk" could mean a curbside couch, a full garage, concrete debris, a third-floor apartment, or a weird item the crew needs to review.
If load size, access, photos, and special-item questions happen after the customer submits, the business may already look slower than the hauler who gave direction first.




